Understanding Your Asheville Roofing Warranty: What’s Covered and What’s Not

A comprehensive guide to roofing warranties in Asheville, NC. Learn what’s covered under manufacturer warranties vs. Lane Roofing’s 10-year workmanship guarantee.
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Understanding Your Asheville Roofing Warranty: What’s Covered and What’s Not

Understanding Your Asheville Roofing Warranty: What’s Covered and What’s Not

Why Roofing Warranties Matter in Asheville

When investing in a new roof for your Asheville home, the warranty might not be the first thing on your mind—but it should be. Western North Carolina’s unique weather patterns, from summer storms to winter ice, can put even the best roofing systems to the test. A strong warranty isn’t just paperwork; it’s your protection against unexpected problems and costs. Many homeowners don’t realize there are actually two types of warranties that come with your new roof: the manufacturer’s warranty on materials and the contractor’s warranty on workmanship. At Lane Roofing and Restoration, we want our neighbors to fully understand what protection they have before, during, and after their roofing project.

Manufacturer Warranties: Understanding Material Coverage

Most roofing materials come with a manufacturer’s warranty that typically covers defects in the roofing products themselves. These warranties vary widely depending on the materials you choose:

Asphalt Shingle Warranties

Standard asphalt shingles generally come with warranties ranging from 20-30 years, while premium architectural shingles might offer 30-50 year or even “lifetime” coverage. But here’s what many Asheville homeowners don’t realize: these long-term warranties usually only cover manufacturing defects, not normal wear and tear or weather damage. They also typically operate on a prorated basis, meaning the coverage value decreases over time.

Metal Roofing Warranties

Metal roofs, which are becoming increasingly popular in our Western North Carolina region, often come with 30-50 year warranties on the metal itself. Some warranties also include paint and finish protection for 20-30 years against fading, chalking, and peeling. This is especially important in our mountain climate where sun exposure can be intense.

Commercial Roofing Material Warranties

For Asheville business owners, TPO and EPDM roofing systems typically come with 15-30 year warranties depending on thickness and quality. These warranties usually cover membrane failures but have specific maintenance requirements to remain valid.

The Fine Print: Common Exclusions

Even the most comprehensive manufacturer warranties typically don’t cover damage from:

• Improper installation (which is why your contractor choice matters so much)
• Inadequate ventilation or structural issues
• Acts of nature like hail, high winds, or falling debris (often covered by homeowner’s insurance instead)
• Unauthorized repairs or modifications

Workmanship Warranties: Why Lane Roofing’s 10-Year Guarantee Matters

While manufacturer warranties cover the materials, workmanship warranties cover the installation itself. This is where Lane Roofing and Restoration truly stands out in the Asheville roofing market. We provide a full 10-year workmanship warranty on all our roof installations—well beyond the industry standard of 1-2 years.

Our workmanship warranty means that if any problems arise due to installation errors within that 10-year period, we’ll fix them at no cost to you. This includes issues like improper flashing installation, incorrect shingle placement, or inadequate sealing that could lead to leaks.

What makes this especially valuable for Asheville homeowners is that installation errors typically show up within the first few years after a new roof is installed. With many contractors only offering 1-year workmanship warranties, problems might emerge after their coverage ends. Our 10-year commitment reflects our confidence in our work and provides our Western North Carolina neighbors with genuine peace of mind.

How to Maintain Your Warranty Protection

Proper Documentation

Keep all paperwork related to your roof installation, including contracts, material warranties, and your workmanship warranty. Store these documents somewhere safe and digitize them if possible.

Regular Maintenance

Most warranties require reasonable maintenance to remain valid. This typically includes:

• Regular cleaning of gutters and downspouts
• Removal of debris from roof surfaces
• Prompt addressing of any visible issues
• Professional inspections (we recommend annual inspections for Asheville homes)

Professional Repairs Only

Always use qualified professionals for any roof repairs. DIY fixes or hiring unqualified contractors can void both manufacturer and workmanship warranties.

What to Do If You Need to File a Warranty Claim

If you notice any issues with your roof, follow these steps:

1. Document the problem with photos
2. Contact Lane Roofing and Restoration right away at 828-490-1830
3. We’ll help determine whether the issue falls under the workmanship warranty or manufacturer warranty
4. If it’s a manufacturer defect, we’ll help you navigate the claims process with the material manufacturer
5. If it’s an installation issue covered by our workmanship warranty, we’ll schedule repairs promptly

Get Peace of Mind with Lane Roofing and Restoration

When it comes to protecting your Asheville home, don’t settle for minimal warranty coverage. Our 10-year workmanship warranty, combined with quality materials that carry strong manufacturer warranties, provides the comprehensive protection your home deserves.

As local roofing experts serving Western North Carolina since 2021, we understand the specific challenges our climate poses to roofing systems. We’re committed to providing honest advice, quality installation, and reliable service that stands the test of time.

Ready to discuss your roofing needs?

Contact Lane Roofing and Restoration today at 828-490-1830 or email us at laneroofingasheville@gmail.com to schedule your free comprehensive roof inspection. We’ll help you understand your warranty options and provide a clear, detailed estimate for your project.

Serving Asheville and all of Western North Carolina with quality roofing solutions backed by our 10-year workmanship guarantee.