When disaster strikes, our emergency roof repair team responds within 24-48 hours with our proven protocol. Learn how Lane Roofing Asheville handles urgent roof damage to protect your home.
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How Our 24-Hour Emergency Roof Repair Process Works

When storms strike Asheville and Western North Carolina, roof damage can quickly turn from a minor problem into a major emergency. At Lane Roofing and Restoration, we understand that a damaged roof can’t wait – that’s why we’ve developed a responsive, efficient emergency roof repair protocol that puts your home’s protection first. As a family-owned local business deeply connected to our community, we’re committed to being there when our neighbors need us most.

Our Emergency Roof Repair Response Timeline

At Lane Roofing, we take emergency situations seriously. When you contact us about storm damage or urgent roof issues, our protocol immediately activates:

Within 24-48 hours, we’ll have a roofing expert at your property to assess the damage. We know that every hour counts when your home is exposed to the elements, which is why we prioritize quick response times without sacrificing thoroughness in our assessment.

Our emergency team is trained specifically to handle crisis situations with calm expertise. We’ll immediately identify the source of problems and develop a plan to address both immediate safety concerns and long-term repairs.

The Lane Roofing Emergency Assessment Process

When we arrive at your property, our comprehensive emergency assessment follows clear steps designed to give you peace of mind during a stressful situation:

First, we conduct a thorough inspection to document all damage. This includes checking for structural compromises, water infiltration points, and potential hidden damage that might not be immediately obvious.

We take detailed photos and measurements to create a complete record of the situation – essential documentation that helps with both immediate repairs and potential insurance claims.

Our experts then explain exactly what we’ve found in plain language. We’ll help you understand the extent of the damage, what needs immediate attention, and what can be addressed in a second phase of repairs.

Immediate Protection Measures

The first priority in any roofing emergency is preventing further damage to your home. Before beginning full repairs, we implement protective measures that may include:

Installing emergency tarping systems to keep water out of your home until permanent repairs can be completed. These temporary solutions are designed to be weather-resistant and secure.

Removing dangerous debris that could cause additional damage or safety hazards. This includes broken branches, damaged shingles, or compromised structural elements.

Securing loose materials to prevent them from becoming projectiles in continued high winds. Our temporary solutions are built to withstand Asheville’s unpredictable mountain weather.

Navigating Insurance Claims For Storm Damage

One of the most challenging aspects of roof emergencies is dealing with insurance companies. As a local Asheville roofing contractor, we’re familiar with how regional insurance providers handle storm damage claims:

We’ll help document all damage with the specific evidence your insurance company requires. Our detailed assessment reports include everything adjusters look for when processing claims.

Our team can explain what typically qualifies as covered damage in our region and help you understand your policy’s provisions for emergency repairs.

If you’d like, we can communicate directly with your insurance adjusters to ensure they understand the full extent of the damage and the necessary repairs.

From Emergency Response to Permanent Solutions

Once immediate safety concerns are addressed, we’ll work with you on a plan for complete restoration:

We’ll provide a detailed quote for comprehensive repairs, explaining all your options and helping you understand the benefits of different approaches and materials.

Our restoration team will schedule permanent repairs as quickly as possible, working efficiently while never cutting corners on quality.

All emergency repairs transition into our standard quality guarantee, including our 10-year workmanship warranty that protects your investment long after the crisis has passed.

Ready When You Need Us

As true members of the Western North Carolina community, we understand how local weather patterns can suddenly turn destructive. Our emergency response team is always prepared, with materials on hand and experts ready to deploy when you need help most.

Don’t wait until small problems become major emergencies. Save our number today: (828) 490-1830. We’re available Monday through Friday from 7:00am to 7:00pm and Saturdays from 9:00am to 5:00pm.