Terms and Conditions

These Terms and Conditions govern your use of laneroofingasheville.com and any estimates, communications, or services that start from it. By using the site or submitting a request, you agree to these terms. If you do not agree, please do not use the site.

This website is operated by Lane Roofing and Restoration, LLC, an insured roofing contractor based in Asheville, North Carolina. Any reference to "we," "us," or "our" refers to Lane Roofing and Restoration, LLC.

Quote requests submitted through this site are not a contract. An estimate becomes binding only after we inspect the property, provide a written proposal, and both parties sign a work agreement.

We typically send the work agreement by email or text message for you to review and sign electronically. Electronic signatures have the same force as a handwritten signature under North Carolina law. All roofing work is performed under the terms of your signed proposal, which controls scope, price, timeline, warranty, and change orders. If anything in your signed proposal conflicts with what you read on this site, the signed proposal controls.

Requesting an estimate costs nothing and carries no obligation. You can cancel a scheduled inspection or estimate at any time by calling or emailing us, with no fee.

Our work agreements are issued and signed electronically, by email or text. We do not sell or sign contracts door to door, so North Carolina's home solicitation sales law and its three day cancellation right do not apply to our agreements.

Deposits are non-refundable. Roofing projects use custom ordered materials and reserved crew time, so once your agreement is signed we begin purchasing materials and scheduling your job right away.

If you cancel after signing, your deposit is forfeited and you are responsible for the cost of any materials already ordered for your project. This applies to all projects, including insurance claim work.

Prices and cost ranges shown on this site (for example, in blog posts or service pages) are general estimates for planning purposes only. Actual pricing depends on roof size, materials, access, condition, and other job-specific factors, and is only confirmed in a written proposal after an on-site inspection.

Lane Roofing and Restoration, LLC stands behind its work with a 10 year workmanship warranty on qualifying projects, transferable once to a new homeowner. Material warranties are provided by the manufacturer and described in your signed proposal and the documentation delivered with your project. We make no warranties on this website itself.

The website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that the site will be uninterrupted, error-free, or free of viruses or other harmful components. Content on the site is for informational purposes and is not a substitute for a professional inspection.

To the fullest extent permitted by law, Lane Roofing and Restoration, LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of this website, including lost profits, lost data, or business interruption. Our total liability for any claim related to the website is limited to one hundred US dollars ($100). This does not limit our obligations under a signed proposal for actual roofing work performed at your property, which are governed by that proposal.

You agree not to:

• Submit false, misleading, or fraudulent quote requests
• Use the site to send spam, solicit our customers, or scrape data
• Attempt to interfere with the site's security, servers, or other users
• Copy or republish site content or photos without written permission
• Use the site for anything unlawful

The site, its design, logos, text, photos of our completed projects, and other content are owned by Lane Roofing and Restoration, LLC or used with permission. You may view and share links to the site for personal, non-commercial purposes. Any other use requires our written permission.

These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-laws principles. Any dispute arising from your use of the site or these terms will be resolved in the state or federal courts located in Buncombe County, North Carolina, and you agree to that venue.

Before filing any claim, we ask that you contact us first so we can try to resolve the issue directly.

Program name: Lane Roofing and Restoration Customer Updates. This optional program is run by Lane Roofing and Restoration, LLC. If you check the SMS consent box on our contact form, we may text you about your inquiry, appointments, estimates, project updates, invoices, and review requests.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to opt out.
• Reply HELP for help, or contact us at info@laneroofingandrestoration.com, (828) 490-1830, or (980) 391-8020.
• Consent to receive texts is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages.

For how we handle your information, see our Privacy Policy.

We may update these terms from time to time. When we do, we will update the "Last updated" date at the top of the page. Continued use of the site after changes means you accept the updated terms.